1. Who We Are

Creative Essence Educational Hub is operated by Aden Nacer, based in Algeria. We sell digital educational resources for families and educators worldwide. Contact: creative.essence.global@gmail.com

2. Information We Collect

When you make a purchase or create an account we collect:

• Name and email address
• Billing address (for payment processing)
• Order and download history
• Device and browser information (via Shopify analytics)

We do not collect payment card details — all payments are processed securely by Shopify Payments or PayPal.

3. How We Use Your Information

We use your data to:

• Process and fulfil your order (deliver digital download links)
• Send order confirmation and support communications
• Improve our products and customer experience
• Send occasional newsletters (only if you opt in)

4. Digital Downloads

All products are delivered electronically as PDF files. No physical goods are shipped. Download links are sent to your email address immediately after purchase and remain accessible in your Shopify account.

5. Data Sharing

We do not sell your personal information. We share data only with trusted service providers necessary to operate our store (Shopify, payment processors, email platforms). These providers are bound by their own privacy policies.

6. Cookies

Our store uses cookies to maintain your session, remember cart contents, and analyse site traffic. You may disable cookies in your browser settings, though this may affect site functionality.

7. Your Rights

You have the right to access, correct, or request deletion of your personal data at any time. To exercise these rights please email us at creative.essence.global@gmail.com.

8. Contact

For any privacy-related questions please contact us at creative.essence.global@gmail.com.